Course curriculum

    1. Welcome!

    2. How to complete this training

    1. Introducing the Duty

    2. Product Governance

    3. Quick Quiz

    1. Good Practices

    2. The Letter

    3. Communicating in Practice

    1. Consumer Support Scenario

    1. Fair Treatment for Vulnerable Customers

    2. Scenario

    1. Final Exam

    2. Final Exam

    3. Congratulations, you have completed your training

About this course

  • £36.00
  • 14 lessons
  • 0 hours of video content